Medical Providers

Making a Referral

  • Telephone referrals (337-948-9004) are accepted seven days a week, 24 hours a day
  • Fax referrals to 337-948-9200 (download form)

Note: Faxed referrals are only processed Monday – Friday 8:00 a.m. – 4:30 p.m



Both Medicare and Medicaid have a designated Hospice Benefit. The Hospice Medicare and Medicaid Benefits covers team services at 100 percent and also pays for such items as medications, medical supplies and durable medical equipment related to the hospice diagnosis with little or no out of pocket expense to the patient. Many commercial insurance plans also have hospice benefits. Services are equally available to eligible patients/families regardless of payer source.

Palliative Care

Physician/nurse practitioner consultations are billed under Medicare Part B, Medicaid, and commercial insurance, if available. Services are equally available to eligible patients regardless of payer source.

Physician Billing Guidelines for Hospice Medicare Benefit

The information contained in this document is intended to serve as a guide only; it is not intended to be viewed as billing advice. Physicians should still refer to the CMS Medicare Claims Processing Manual (Publication 100-4, Medicare Claims Processing, Chapter 11) for specific Medicare guidelines and instructions related to billing.

The following information is for patients accessing the Hospice Medicare Benefit (HMB).

Physician Service Source Who Bills Modifier Code
Attending Professional Medicare Part B Physician Bills Medicare B Carrier “GV” for services related to terminal illness
Attending Technical Hospice Daily Rate Physician Bills HPCG N/A
Attending Administrative Medicare Part B1 Physician Bills Medicare B Carrier G01822
Consulting Professional Medicare Part A Physician Bills HPCG3 N/A
Consulting Technical Hospice Daily Rate Physician Bills HPCG N/A
1Payment is available for one physician per month involving 30 minutes of the physician’s time per month. Must not submit the claim until after the end of the month in which the service is performed. Must report care planning only once per calendar month. Use CPT code 99377 for 15-29 minutes per month; use code 99387 for 30 minutes or more (reimbursement not increased for documenting more than 30 minutes).

2HCPCS code G0182 must be the first and last date during which documented care planning services were actually provided during the calendar month (not the first and last calendar date of the month in which the claim is submitted.

3The physician bills Hospice and Palliative Care of Greensboro who then bills Medicare Part A for both professional and technical services.

Billing Definitions

The attending physician is the physician designated by the patient to have the most significant role in the determinations and delivery of the patient’s medical care while under the Hospice Medicare Benefit during the election process. The primary physician, as indicated on the Notice of Election (NOE), is the attending physician.

The consulting physician is the physician, other than the attending, who provides direct patient care at the request of the hospice interdisciplinary team, for a condition related to the terminal illness.

Bill according to Attending Physician guidelines, but use Q5 in item 24D of the HCFA 1500.

Professional services are the actual procedures performed by the physician as designated by the appropriate CPT-4 code. Examples include patient visits, procedures, physician interpretation of x-rays, CT scan, MRI or physician interpretation of a laboratory test.

Look up the code in the CPT-4 Code book to ensure that the service was a professional service and not technical or administrative.

Technical services include labs, x-rays and any other non-professional services performed by the physician or other healthcare professional required for the management of the terminal illness.

Administrative services include participating in the establishment, review, and updating of the plan of care, supervising care and services and establishing governing policies.

Bill Medicare Part B, Code G0182.

Other General Information

Any physician, attending or consultant, who provides services to hospice patients not related to the terminal illness should bill as though the patient were not on hospice.

Utilize Modifier code GW for services not related to the terminal illness.

Complexity-based E and M coding may be used for any of your patient visits using the standard E and M guidelines which are based on the complexity of the history, exam, and problem-solving.

Time-based coding: if more than half of your time was spent in counseling and/or coordination of care, you may bill based on the time guidelines, regardless of the complexity. Please refer to CPT codebook for specific coding guidelines.

Prolonged service codes may be used for a visit that lasts more than 30 minutes longer than the E and M based suggested times.

  • 99356/99354: first additional 30-74 minutes.

  • 99357/99355: each additional 30 minutes.

The Hospice Payment System Fact Sheet, which offers providers information about the Medicare hospice benefit, is now available from the Centers for Medicare & Medicaid Services Medicare Learning Network.